Delivery, Access & Building Rules

Help your loved‑twice piece glide in, not get stuck in the lobby.

Your furniture already did something heroic: it skipped the landfill. Now it just needs to make it past the front door, the elevator, and that one tight corner every building seems to have.

Here’s how to team up with 49van’s pro crews so delivery day feels smooth, not stressful.

🚚 1) Choose your delivery style

At checkout, you’ll pick how hands‑on you want the crew to be:

• Curbside:
  Budget‑friendly. 49van meets you outside your building or at the driveway, and you bring the piece inside.

• Room‑of‑choice:
  Two‑person crew, stairs or elevator, padding and placement exactly where you want it. Great for walk‑ups, tight spaces, or freshly painted walls.

Either way, it’s 49van doing the lifting — not your friends’ backs.

🏢 2) Check your building rules

Before delivery day, do a quick check‑in with your building or concierge:

• Do they require elevator bookings or service‑elevator only?

• Is there a specific loading zone, dock, or entrance for moves?

• Are there quiet hours when deliveries aren’t allowed?

• Do they need a certificate of insurance from the movers?

Most buildings are happy when they see insured crews with proper gear instead of random truck chaos — we’re the tidy option.

📋 3) Give us the “access brief” at checkout

In your order notes, share anything that will help 49van plan:

• Door codes or buzzer instructions

• Which floor you’re on and if there’s an elevator

• Tight corners, low ceilings, or narrow hallways

• Paid street parking or loading zones nearby

Think of this as your mini mission briefing. The more we know, the more prepared your crew arrives — with the right dollies, blankets, and number of hands.

📆 4) Delivery day: set the stage

Right before your time window, 49van will send you text updates so you’re not staring out the window wondering.

To make things easy:

• Clear the path from door to destination (shoes, plants, tiny Lego landmines).

• Keep pets and kiddos out of the way while the crew is carrying heavy pieces.

• If you’re in a walk‑up, clear the stairwell of anything that might snag a corner.

At drop‑off, the crew will:

• Place the piece in your chosen room (for room‑of‑choice)

• Take photo proof of a successful delivery

• Close the loop so escrow can safely send the payout to the seller

You get your treasure; the seller gets paid; everyone wins.

🧼 5) Floors, walls & finishing touches

A couple of tiny moves = years less wear:

• Stick felt pads under legs before you slide pieces on wood or tile.

• If you’re rearranging often, consider area rugs or sliders under heavy items.

• Reuse or recycle any wraps or cardboard; 49van aims for reusable protection wherever possible.

Then sit down, take a breath, and enjoy the view: that’s a loved‑twice piece, safely landed.

“Pick me up or let 49van sweep me away.”