You will pay less for great pieces
That’s the whole point. We keep furniture prices fair, honest and accessible — then we handle everything else that usually makes second‑hand a headache
The 10 % Rescue Fee — what it really covers
That fee is not about making huge profits; it exists to keep the rescue operation running.
It covers:
- Secure payment processing and transaction fees (credit card processors, fraud protection)
- Platform infrastructure (hosting, security, design)
- Our team’s time reviewing listings, supporting buyers and sellers, resolving issues
- The systems and tools that make buying pre‑loved furniture reliable and enjoyable
What you are really paying for: peace of mind
Every piece is handled by real people:
- Pick up the item directly from the seller
- Inspect and photograph its condition
- Wrap it carefully to prevent damage
- Load it safely into their truck
- Deliver it to the buyer’s home
- Photograph it again to confirm delivery and condition
These delivery professionals are paid fairly and proud of their work. The photo documentation protects the buyer, the seller and Déjà Décor. You’re paying for accountability, traceability and peace of mind — not just transport.
Delivery with Déjà Décor replaces
- Renting a truck
- Asking friends for help
- Risking damage during a DIY move
- Meeting strangers in parking lots
Our delivery cost covers scheduling, careful handling, wrapping, insurance, multi‑stop routes and real human wages. Compared to the time, stress and risk of doing it yourself, this service is the safest, simplest choice.
What we don’t spend your money on
- No offshore manufacturing
- No fast‑furniture production
- No warehouses full of new stock
- No investor‑driven over‑production
Your money stays in Canada 🇨🇦
When you buy on Déjà Décor, you pay:
- Local sellers
- Local delivery professionals
- Canadian tools and services
- The Déjà Décor team who built this platform
Your payment circulates within the Canadian economy, supporting real jobs and local communities.
Have questions?
Totally fair. Déjà Décor is not another random marketplace, so you may be wondering how everything works before you jump in.
Sellers: What happens after I list? When do I get paid? Who sees my address?
Buyers: How does delivery work? What happens after I order? Who do I contact if I need help?
Good news: you are not expected to figure it out alone.
And yes, we are real humans. Founder-level humans, actually.
If you would like to talk through selling, buying, delivery, partnerships, estate furniture, designer inventory, or “I have a sofa and no idea what to do next,” we would be happy to set up a virtual call.
No pressure. No sales circus. Just furniture rescue, explained clearly.
Send us a message and we will gladly set up a virtual meeting.